Help Center | DN STORE
Welcome to the DN Store Help Center! We are here to assist you with any questions or concerns.
📌 Frequently Asked Questions (FAQs)
1. Ordering & Payments
Q: How do I place an order?
A: Visit our website, select a product, add it to your cart, and proceed to checkout.
Q: What payment methods do you accept?
A: We accept Cash on Delivery (COD), Online Payments (Debit/Credit Card, Mobile Banking), and Bank Transfers.
2. Shipping & Delivery
Q: How long does delivery take?
A: Standard delivery takes 2-5 business days within Bangladesh.
Q: Do you offer international shipping?
A: Currently, we deliver only within Bangladesh.
3. Returns & Refunds
Q: Can I return a product?
A: Yes, you can return eligible products within 7 days of delivery, provided they are unused and in original condition.
Q: How do I request a refund?
A: Contact our support team with your order details for refund processing.
4. Account & Support
Q: How do I create an account?
A: Click on “Sign Up” at the top of our website and fill in the required details.
Q: I forgot my password. What should I do?
A: Click on “Forgot Password” on the login page and follow the instructions to reset it.
📞 Need More Help?
If you can’t find the answer you’re looking for, contact us directly:
📍 Visit Us:
New Market City Complex, Shop No: 1-2 & 21-22-23 (Ground Floor), Dhaka – 1205
📞 Call Us:
- Mobile: (+88) 01681440688
- Hotline: 0255161638
📧 Email Us:
- Support: support@dnstore.com.bd
💬 Live Chat: Available 24/7 on our website
📲 Follow Us on Social Media:
Facebook | Instagram | Twitter | YouTube
Let me know if you need any modifications! 😊